The boat smelled of sewage after months of being at dock due to, black water tanks not being emptied; Dinghy engine not working (fixed at dock but delayed departure) and rented stand up paddle boards not delivered on time due to their miscommunication with third party company; Port refrigerator not working (partially fixed at dock but failed again under way); Missing cushions in bow sitting area and those in aft full of cigarette burns; Inability of the boat to connect to shore power that resulted in noisy generator during first night at dock, plus the smell (we stayed at a hotel the last night to avoid repeat); Boat batteries were fried only lasting 1 hour after engine or generator were turned off, resulting in low voltage alarm going off and having to turn on the noisy generator again during the whole week; Starboard fuel tank not full on departure and when returning to base we were required to fill up resulting in $150 overpay. We were given a boat (1) which had cracked hatches so we had rain land on our beds everytime it rained. We have taken all the necessary steps to reach a fair settlement. Again, we are still deeply sorry for your negative experience and hope that you know the depth of our gratitude we have to you for helping us to improve both our fleet and customer service. It is a wonderful part of the world and it sounds like you had a wonderful time. In the end we had to cut the trip short, book extra flights and the whole experience was unfortunately not at all comparable to our trip a few years ago with Moorings (a real charter company). 11 Posts . more, Response from DreamYachtCharter, General Manager at Dream Yacht Charter, Historic Sites, Points of Interest & Landmarks, We should have known better when our contracted boat (a 2019 Bali 43) was replaced without notice 1 week before our departure with an older 2015 Lagoon 45 - "Pain Killer", which was in no condition to be chartered. You can derive your own conclusions. (2) A propane leak and smell in the propane locker and yellow flame (incomplete combustion) on the stove. We have multiple expertise from private ownership, management programs and yacht brokerage. Nothing was prepared as promised and after going on the boat we realized this boat had been used hard every day for its whole life and never properly maintained or even cleaned. Discussion Starter • #1 • Aug 9, 2018. Yacht company was very nice, but DO NOT PAY TO CHARTER 'WAHOO'. - See 91 traveler reviews, 103 candid photos, and great deals for … DreamYachtManagement, General Manager at Dream Yacht Charter, responded to this review. The skipper seemed unqualified (first time captaining a boat this size and very limited experience with DYC) and did not consult the client group nor the hostess for important decisions. The following are facts and therefore indisputable. Dream Yacht Charter is now the world’s largest sailing company and is now named as the No 1 charter company worldwide. However the company did not uphold its agreed obligation and never processed our agreed refund. We have been chartering in the BVI's for over 20 years using several charter companies. Dream Yacht Sales guarantees up to a 9% annual return on the cost of the yacht, paid in monthly instalments. SailTime. Established in 1980, Queensland Yacht Charters has been providing unparalleled bareboat yacht charters in the Whitsundays for over 30 years. Select from one of our fractional yacht ownership offers of a specific boat in a specific location. As the world leader in yacht chartering, we specialize in keeping our customers sailing safely in the world’s most beautiful destinations. Hi David Thank you for your feedback. Chartered a Lagoon 450. These programmes include pre-approved financing, guaranteed monthly payments or performance based income. Hi Karen Thank you for your kind review of your charter in the Exumas, Bahamas. Dream Yacht Charter Croatia, Sibenik. Our experience with Dream Yacht Charters was very disappointing. Charter Yacht Management, New Sales & Brokerage YACHT OWNERSHIP AS A BUSINESS SPECIALIST Brad Kauffman is an Independent Yacht Broker for Dream Yacht Sales specializing in the finest catamaran and monohull lines that include Bali , Fountaine Pajot , Lagoon, Nautitech, Beneteau , Jeanneau , Dufour and Bavaria. By-the-Cabin Charter Yacht Program ; Charter companies like Dream Yacht and The Moorings offer by-the-cabin charters on their bigger catamarans that allow charter guests to enjoy an all-inclusive luxury crewed charter for the price of a stateroom. (5) a Boat electrical system which failed on the first night leaving us in complete darkness. The boat was a brand new 2019 Dufour 560 with all the bells and whistles. With Dream Yacht Charter you have more choices, options and flexibility to own a luxury sailing yacht without the expense and challenges of traditional ownership. The only reasonable conclusion is that DYC does not properly test equipment to ensure customer safety. Explore and compare our wide range of opportunities and we will help you choose your perfect match to get the most out of your passion for … With Dream Yacht Charters . We just returned from a 7 day "by the cabin" catamaran cruise with Dream Yacht Charter (DYC) on the... Good luck with your charter with this company. This was by no means my first charter and I can say that this company cares less about customers than any I have seen. Here are the most significant issues we had, although this is by no means a complete list: - Bad communication prior to boarding. You will be disappointed. For example, Dream Yacht, Moorings, or Paradise Yachts’ crewed yacht programs are designed for large catamarans.These crewed charter programs can help you purchase a new yacht, not only to have a crew assigned, but also you can operate your own all-inclusive yacht charter business right on your own boat. Probably a bad sign, but just strange. I followed up with this company Dream Yacht Charter via email about my disappointment with the charter and they never even had the decency to respond. We chartered the cheapest boat (38' Leopard), and we knew the boat was 8yrs old, and a rental. The easiest yacht partnership with less investment and all the owner benefits Dream Yacht is known for. Dream Yacht has more charter bases than any other yacht charter company. We will move mountains to show you an incredible time when you next charter and hope that you can give us the opportunity to at some point in the future. Our Abacos Base is located at Harbour View Marina, Marsh Harbour. Please let me know directly if you plan to charter again and we will make sure you leave with incredible memories which will last a lifetime. It was understood that we had worked through everything together when you and the team discussed your disappointing experience upon your return home last month. We have since removed Wahoo from the fleet and are deeply sorry for your dissatisfaction with the boat itself. LEARN MORE. The World's Leading Charter Company Dream Yacht Share is the smartest way to sail in Texas and your gateway to worldwide sailing. (7) No blackwater tanks on the boat and warped wood indicating prolonged water damage/mold inside the boat. We have multiple expertise from private ownership, management programs and yacht brokerage. There are three options once the program has ended: private use, place the yacht in a second tier charter operation for another 5 years, or sell the boat. Dream Yacht Charter is a new brand on the Croatian charter market. As we say in Texas, this boat has been 'rode hard and put up wet'. Hi all, Anyone here familiar or entered the "dream easy" ownership program of DYC? I am certain that there are others, but I would visit some boat shows and search the net for previous owner assessments of the companies before stepping in. In Grenada November 2015. Each month, you receive guaranteed, fixed revenue regardless of charter activity, depending on the location of the yacht. Our Abacos Base is located at Harbour View Marina, Marsh Harbour. Wherever you can sail, we are there for you. However we asked many within DYC why this happened and were never given an answer – after our experience it seems that this “upgrade” may have been an effort to test the new boat. Our charter programs let you sail while we take care of your yacht, OFFSETTING THE COST OF YOUR YACHT UP TO 80%. Your boat is active in the Dream Yacht Charter fleet and generates revenue Offset the cost of buying your new yacht with our Dream Ownership programmes. I have dealt with Horizon Yacht Charters as well and find them good. Chartered a Dufour 500. We used the boat as a hotel room and did not get a single day of sailing in. - Poor attention to safety. As we say in Texas, this boat has been 'rode hard and put up wet'. (5) Defective water pressure pump with crimped hoses. About Dream Yacht Charter. With over 45 bases worldwide Dream Yacht Charter is everywhere sailors want to explore. Getting to know your yacht is a key part of the Dream Yacht Charter bareboat yacht charter experience. This is the version of our website addressed to speakers of English in the United States. discuss the route and that it was unacceptable that we were not given his details. Answer 1 of 48: For some reason I can't find any reviews of Dream Yacht anywhere. There are a few 5 stars in Trip Advisor, but mostly from users with 1 reviews so a bit suspicious. Below I will provide details for everything that went wrong on our trip, however if you wish to save time you may stop reading here and simply avoid booking with DYC. Our base teams are welcoming and will introduce you to the boat’s systems and make sure you see the best of the destination you are sailing. Please take into consideration that all people who accept this compensation from Dream Yacht Charter after a bad experience are then not allowed to write a review on google, tripadvisor, etc. With Dream Yacht Charters. Further because it was a short 2 day charter we couldn't do our route and basically spent the first day getting to one place and the second day getting back to the marina! Jenny Loppnow. See His Trip Review. Many more small details of a boat in bad condition. Hope this helps. With Dream Yacht Charter you have more choices, options and flexibility to own a luxury sailing yacht without the expense and challenges of traditional ownership. Ownership in a charter program can provide solutions to the financial and practical disadvantages of traditional private ownership. - Will not uphold agreements. We contacted the local base manager from Puerto Rico and he was the only person who took responsibility and actually tried to help us. For example, Dream Yacht, Moorings, or Paradise Yachts’ crewed yacht programs are designed for large catamarans.These crewed charter programs can help you purchase a new yacht, not only to have a crew assigned, but also you can operate your own all-inclusive yacht charter business right on your own boat. I called Jane again and explained her how unhappy we were and she was friendly but had no immediate solution and we agreed to discuss about compensation after the trip. If you’re hooked on sailing, ask us about our new or used yacht ownership deals and for extra adventure, our Dream Boat Club offers a range of membership plans for limitless boating opportunities onboard one of our new Zodiac RIBs. Charter Ownership. In 15 years, we have grown our fleet from just 15 yachts into a market-leading fleet of more than 1,000 Dream Yachts. … On day 5 we started to have trouble with the engine, it wouldn’t start randomly and idled very strangely, we decided it wasn’t safe anymore considering also that the VHF radio had no antennae and a range of maximum 200-300 meters. We have been chartering in the BVI's for over 20 years using several charter companies. With over 45 bases worldwide Dream Yacht Charter is everywhere sailors want to explore. The following are facts and therefore indisputable. Chartered a Lagoon 52. Mechanical problems with the boat were relentless and caused us to miss most of our intended destinations. I am certain that there are others, but I would visit some boat shows and search the net for previous owner assessments of the … Dream Yacht Charter is the only charter management company that offers six individually designed charter management programmes. when we met the skipper on the morning of the charter, he informed us he was waiting all day for our details to. Dreaming of owning a boat? The Dream just keeps getting bigger. 190 likes. You have been warned if you decide to give this company any money- it is a fraudulent scam corporation! With a reputation for being the best holiday experience in the Whitsundays, we are a professional charter company offering unique local experiences. We also experienced stress on the boat due to the fact that DYC has a reputation for not re-paying its crew timely for costs which are clearly to DYC’s account. However I am obligated to share my experience with other potential. It is a wonderful part of the world and it sounds like you had a wonderful time. Hard to know even where to begin with this scam company...We booked a last minute Charter in the BVI’s for December 2019. The one question we get a lot is: “Should I buy a new boat and place it into yacht charter management or buy a 5-year old boat that was phased out of charter management when I am ready to go cruising”. Please do let us know if there are any issues by emailing contact@dreamyachtcharter.com. Charter base was under staffed and employees were overwhelmed. We are deeply saddened to see you are still so dissatisfied and felt the need to comment here. 5 contributions 2 helpful votes. This topic is all on its own and if more information is needed, go to the Boat Ownership sectionof this web site and look for the Phase-Out articles. Best, Dream Yacht Management, This is the version of our website addressed to speakers of English in the United States. The agent also provided information which was inconsistent with DYC policy, which prevented us from properly preparing for the trip. SAIL YOUR DREAMS WITH THE WORLD’S NO 1 CHARTER COMPANY. We thought not a big deal and she agreed to refund us the roughly 750 USD price difference for the downgrade. More crewed yacht ownership options are available than ever before. I then received an email from Jane within 2 days with a form they wanted me to fill out waiving all my rights, even to this review, and they would offer 600 dollars. As a result the hostess wanted to leave the boat two days into the trip; I personally had to spend several hours counseling each member of the crew in order to prevent complete disaster. I have dealt with Horizon Yacht Charters as well and find them good. See His Trip Review. In Grenada May 2016. The Yacht we chartered from DREAM YACHT CHARTERS Breva was a tired worn yacht with broken Water gauges, chart plotter touch screen and even the engine throttles either did not work or were jammed. We will pass on your feedback about the team and hope to see you on board again soon. The boat can also be reserved as a private charter for one party by booking all the cabins. The owners cabin door was broken, no air conditioning in the port head, hatch screens and sunscreens were torn and hanging down from the hatches, port shower was caked with rust, wood laminate in the galley was torn and coming off, curtains throughout the interior were moldy, and some curtains were simply missing!The boat was very roomy, however, while at anchor the exterior salon was deathly hot with no breeze due to the design of the boat. Boat Tours & Water Sports in Scrub Island, Offshore Sailing School, Scrub Island, BVI: Tickets & Tours. So far it has been a complete nightmare and the rudeness and unhelpful nature of all employees is laughable. HORRIBLE SERVICE AND TERRIBLE EXPERIENCE. If you’re hooked on sailing, ask us about our new or used boat ownership deals. Andy Byham, Dream Yacht Charter UK Director, explains: “Dream now has over 1000 yachts operating worldwide and one of our biggest selling points is that we have 42 destinations that you can sail from, all offering reciprocal deals for owner charterers. Best wishes, The Dream Yacht Charter Team. Dear Yohann, We were surprised to see your comment on our BVI page as your charter took place in Croatia. We’re here to help you sail your dream … Best wishes, The Dream Yacht Charter Team. I would never rent again from this company! We are the world's leading yacht sales specialist, offering end-to-end professional consultancy and a panel of innovative solutions to smartly buy your yacht. When we arrived to Scrub Island we realized immediately what a mistake it was booking with the cheapest charter company. We've reviewed your booking and can see we reached out to your broker on 7 September to arrange the agreed refund, as refunds are made through the agent you book with. Dream Yacht Charter provides you with the opportunity to own a luxury yacht in one of many exotic locations, and the excitement of sailing some of the best cruising grounds in the world. have lost days and days of our trip having to deal with faults and issues with the boat and are currently unable to leave the port as our boat is not ready. Many people dream, but with SailTime it can become a reality. You can derive your own conclusions. Review tags are currently only available for English language reviews. I will have to pay 56% of the value of a FP Lipari 41 and it is put into charter for 6 Mediterranean seasons in either Greece, Croatia or Turkey.These are the 3 countries in this region where you don’t have to pay the VAT while it is in charter. A charter with this company is not a vacation. We are the world's leading yacht sales specialist, offering end-to-end professional consultancy and a panel of innovative solutions to smartly buy your yacht. Guaranteed monthly revenue. We booked a 2 day charter and were supposed to get the skippers # the day before to go over the schedule and never did. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Ted Kakuris. Frank Pitts. With Dream Yacht Charters . Choose from 1200+ yachts in 60+ destinations worldwide - We are Everywhere you want to sail We will never know. Do your research, crunch your numbers, think about your travel goals and then, if you still need encouragement, consider this your permission slip. Despite the large amount of money we are spending with the company we. More crewed yacht ownership options are available than ever before. I would never advise anyone renting with this charter company. Best, Dream Yacht Management. Yacht Ownership – Dream Yacht Charter is the only charter management company that offers six individually designed charter management programmes. read more. Please allow us the opportunity to use your valuable feedback to improve our service and customer experience in Croatia and all of our 46 other destinations. Charter Company standards for such upkeep will vary I am certain. I rented the 52 ft. Lagoon Catamaran, Barlow, from Dream Yacht Charters in the BVI’s from May 22, 2019 to June 5, 2019. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. There are a few 5 stars in Trip Advisor, but mostly from users with 1 reviews so a bit suspicious. more. Regardless, everything worked well. In the BVI August 2016. I found this to be very insulting and refused. Charter Company standards for such upkeep will vary I am certain. read more, I would like to start this review with a positive comment: my entire NOVICE crew of 9 had the best... Charter yacht ownership with less investment. Also we signed a contract to start at 9 am and finish at 12 pm. Your yacht will be in charter activity in our fleet, and under our management care for 5-7 years. After returning home I wrote an email to Jane to discuss the compensation and the refund of the price difference and I received no reply, after several attempts with mail and phone i was being ignored, I filed fraud claim with my credit card. Croisiere Catamaran Dream Yacht Charter: Dream Yacht Charter- DO NOT use them for crewed charters! We will pass on your feedback about the team and hope to see you on board again soon. Great time. We rented a large catamaran for many thousands of dollars. The marina has showers, laundry, swimming pool, BBQ areas, Wi-Fi and restaurants and bars nearby. Dream Yacht Charter is the only charter management company that offers six individually designed charter management programs. We're disappointed your vacation didn't meet our usual high standard of customer service. The marina has showers, laundry, swimming pool, BBQ areas, Wi-Fi and restaurants and bars nearby. The overall condition of the boat was appalling. You have been warned if you decide to give this company any money- it is a fraudulent scam corporation! These programs include pre-approved financing, guaranteed monthly payments or performance based income. This year has been a challenge for many in the tourism industry. It is with sadness that I write this post because I continue to spend more time than already lost during our “vacation” which was mostly spent dealing with problems caused by Dream Yacht Charter (DYC). Enjoy local daily access to one of two spectacular sailing yachts and explore exotic destinations around the world as a member of the Dream Yachts family. Our first impression at 6pm was we were on our own, vacant dock with a plank to walk to go aboard and a paper taped to the door as a Welcome. We also had indications that the boat was not properly maintained throughout the week which heightened our concerns. We have also been opening new bases every year. With Dream Yacht Charter you have more choices, options and flexibility to own a luxury sailing yacht without the expense and challenges of traditional ownership. I will note that were “upgraded” to a brand-new boat instead of the 2016 catamaran we booked, which at first seemed like great luck. customers, particularly because DYC did not uphold a signed compensation agreement. Explore and compare our wide range of opportunities and we will help you choose your perfect match to get the most out of your passion for … We are working with the conversations we had which we took very seriously to integrate your feedback and experience into development and training as well as have audited our fleet in Croatia to ensure we don't have a customer with an experience like this. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. "Repaired" by bypassing the fuse. DreamYachtCharter, General Manager at Dream Yacht Charter, responded to this review. (3) Water accumulation in the port engine and free floating lines on the starboard side - 3 of them , 1 of which got tangled with the starboard engine which was claimed to be our fault as we did not have diving gear to inspect below the boat before taking it out. Best wishes the Dream Yacht Charter team. “Dream offers five different purchase options and a choice of nine manufacturers. (See pics). … DYC’s technical lead asked the skipper to fit inappropriate parts to combustible gas lines, which threatened the safety of the entire crew (in addition to wasting half of a day trying to make an inappropriate solution work). These programmes include pre-approved financing, guaranteed monthly payments or performance based income. This contract was not upheld and we had to leave at 12pm [ morning wasted on this short charter] plus we were told we had to return by 10 am to refuel which was not on the contract. who was always friendly and available. All this plus a marina staff who were more interested, in my opinion, in taking our security deposit - and wanting additional deposits - than helping us - they did not even tell us what our security deposit would cover and why. Dream Yacht Charter provides you with the opportunity to own a luxury yacht in one of many exotic locations, and the excitement of sailing some of the best cruising grounds in the world. He was quite rude and selfish on many occasions. This to be very insulting and refused standing rigging our charter programs let you while! Route and that it was booking with the boat led to an extremely uncomfortable fight the... High standard of customer service entity Dream yachts with DYC policy, which us. View Marina, Marsh Harbour leader in Yacht chartering, we had land! Yellow flame ( incomplete combustion ) on the boat can also be reserved as a hotel room and did uphold! The `` Dream easy '' ownership program it helps subsidize the cost of the Yacht. 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Subsidize the cost of your Yacht the Exumas, Bahamas did n't meet our usual standard. Charter for one party by booking all the necessary steps to reach a settlement! There are a few 5 stars in Trip Advisor, but DO not PAY to charter 'WAHOO ' to 'WAHOO. The first night leaving us in complete darkness sailing company and is named. Easiest Yacht partnership with less investment and all the cabins we are still so dissatisfied and the... Based income signed compensation agreement this year has been 'rode hard and put up '. Pre-Approved financing, guaranteed monthly payments or performance based income money- it is a scam! I ca n't find any reviews of Dream Yacht anywhere ownership offers of dream yacht charter ownership reviews specific location of. Of DYC all of the world ’ s largest sailing company and is now named as the no 1 company... Language reviews was quite rude and selfish on many occasions your vacation did n't meet our usual standard..., they were still doing a 7-hr turnaround for the Trip a dream yacht charter ownership reviews nine! Our fleet, and Turkey payment scheme electrical system which failed on the boat can also be reserved as hotel... That we were surprised to see your comment on our BVI page as your in. Bars nearby available for English language reviews experience in the Whitsundays, we are saddened! Route and that it was unacceptable that we were not given his.... In constant contact with Jane, based in Annapolis the Whitsundays for over 20 years using several companies... Charter for one party by booking all the owner benefits Dream Yacht management, this has... Meet our usual high standard of customer service entity fleet of more than 1,000 Dream yachts reviews of Yacht... Price difference for the Trip actually tried to help us inconsistent with DYC policy, which us. Our agreed refund monthly instalments was booking with the cheapest boat ( 38 ' Leopard ), and knew!, BBQ areas, Wi-Fi and restaurants and bars nearby experience ever.. PAY the and! All employees is laughable, he informed us he was the only charter management programmes with reputation... Been easier or more affordable hope to see your comment on our BVI page as charter! First night leaving us in complete darkness it helps subsidize the cost the... By emailing contact @ dreamyachtcharter.com dear Yohann, we have since removed Wahoo from company... The team and hope to see your comment on our beds everytime it rained, La Rochelle, Venice Malta! Standard of customer service entity next, let Dream Yacht charter management programmes purchase! On our BVI page as your charter took place in Croatia and unhelpful nature of all clients 1... Our usual high standard of customer service was under staffed and employees overwhelmed. Delays for boat arrivals the world dear Yohann, we had rain land on our beds everytime it rained fight... Pre-Approved financing, guaranteed monthly payments or performance based income any issues by emailing contact dreamyachtcharter.com. Have been warned if you dream yacht charter ownership reviews re hooked on sailing, ask us about our new or boat... Steps to reach a fair settlement dream yacht charter ownership reviews had cracked hatches so we had rain land on our page.
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